Since we are primarily a web-based business, the best
and fastest way to reach us is by e-mail. Our dedicated staff will respond promptly.
Many questions can be answered by reviewing our FAQs.
Do you have a question about any of our product lines? Do you need more details
about age suitability, size, color, or texture of our products? For questions
about any of our products, placing orders, the website, or just about anything
else, contact us at:
Log into your account to view your order history. For other questions
regarding the status of your order, contact us at:
The Cuddle Bug Toy Factory values your business and we want you to be completely
satisfied with your purchase. Please see our Return Policy for more information.
To initiate your return authorization, contact us using
the form below. Please include your order number. For questions about the status of your
return or exchange or to see if the item you want in exchange is in stock,
contact us at:
For general feedback, ideas about new product lines, or custom
gift-giving services you would like to see us offer, send us your comments and
help us make Cuddle Bug Toy Factory even better.
Or call us at 732-605-9201 to leave a message. Please leave your name, phone
number, and a brief message, and we will return your call within 24 hours.
You can also use the form below.
CONTACT CUSTOMER SERVICE