Shipping
Delivering on our promise is everything!
At Cuddle Bug Toy Factory, we strive to provide fast and reliable shipping to
our customers. Most orders placed before 2pm (Eastern time) are shipped next
business day. Orders placed after 2pm are shipped in two business days. Rarely,
some orders may take an extra day or two to process, but we'll do our best to
avoid that.
When your order is shipped, we'll send you an e-mail with tracking information.
You can also check the status and tracking information of your order by logging into My Account.
We use US Postal Service, UPS, and FedEx depending on the destination and size of the package. Shipping charges are determined
during checkout. Simply enter your ship-to address during checkout to see shipping options and charges. All orders are shipped from New Jersey. We are required by law to collect sales tax for all orders delivered to New Jersey.
For PO Boxes, APO/FPO, Alaska, and Hawaii, orders are shipped via US Postal
Service. At this time, we are unable to ship to international addresses.
Shipping Options
Transit time*
Standard
3-6 days
Priority Mail
2-3 days
2-Day
2 days (shipping option only for continental US; no PO Boxes or APO/FPO)
Overnight
1 day (shipping option only for continental US; no PO Boxes or APO/FPO)
* For APO/FPO addresses, transit time is an estimate of when packages will reach
the military postal system.
Items returned by carrier
Please verify that the ship-to address is accurate and valid. If your item is
refused upon delivery or marked 'Return to Sender' or 'Undeliverable' or something similar, we will notify you by e-mail and refund the purchase price of the item less any shipping charges.
FREE SHIPPING FOR A LIMITED TIME!
From now until August 30, 2011, enjoy free standard shipping on your entire order totaling $100 or more. Items in your cart should total $100 or more before tax and shipping. Offer not valid on prior purchases.
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